Complaints

Complaints

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This page is not for incidents where you need to speak with a police officer or to report an ongoing crime or problem.

This page is designed for you to ask that a concern be addressed about an Elk Grove Police Department employee’s action.

If you have something that needs to be addressed immediately, please contact our dispatch center at (916) 714-5115.

Through dedicated and highly skilled staff, the Elk Grove Police Department aspires to deliver world class public safety service that meets the changing needs of a diverse community through partnerships built on mutual respect and trust.


Concerns

Please call (916) 714-5115 and ask to speak with a patrol sergeant or a watch commander to have them immediately address your concerns. If you would like, you can submit the information using the form below.


Important

Each complaint is taken very seriously and will always be fairly and impartially investigated. It is impossible to put a time limit on any investigation, as the seriousness of the allegations vary, but be assured that every effort will be made to update specific complainants about specific cases. The Professional Standards Unit can be reached anytime between 8:00 A.M. and 5:00 P.M., Monday through Friday at (916) 627-3309.

You should also be aware that if you knowingly and maliciously make a false complaint of misconduct against an officer, that officer may seek money damages from you in a civil lawsuit. (Civil Code section 47.5) It is against the law to make a complaint that you know to be false. If you make a complaint against an officer knowing that it is false, you can be prosecuted for a misdemeanor (Penal Code 148.6).

If you do choose to use the form included on this page, please be aware that it could be several days before you receive a response. In addition, by completing the form and clicking submit, you are acknowledging that you have read and understand the above statements and certify your statements are true to the best of your knowledge.

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Complaints or Concerns

Complaints or Concerns
Phone
Date of Incident
Time of Incident

You have the right to make a complaint against a police officer for any improper police conduct. California law requires this agency to have a procedure to investigate civilians' complaints. You have a right to a written description of this procedure. This agency may find after investigation that there is not enough evidence to warrant action on your complaint; even if that is the case, you have the right to make the complaint and have it investigated if you believe an officer behaved improperly. Civilian complaints and any reports or findings relating to complaints must be retained by this agency for at least five years. It is against the law to make a complaint that you know to be false. If you make a complaint against an officer knowing that it is false, you can be prosecuted on a misdemeanor charge.

Complainant (Sign above)