Records Bureau

The Police Records Bureau is responsible for processing and maintaining the integrity of all police reports, traffic citations, and criminal complaints that officers generate each year.  The Alarm unit is housed in the Bureau.  The Bureau is staffed by Police Records Technicians (PRT), Lead Police Records Technicians, a Records Supervisor and a Records Manager.  The Records Bureau is part of the Support Services Unit and is overseen by the Support Services Commander.

The Records Bureau is open from 8:00 a.m. to 5:00 p.m., Monday thru Friday.  The Records Bureau phone number is (916) 478-8170.  For phone calls after hours, a voice message system is available.  All messages will be returned on the next business day.

The Records Bureau is a good source of general department information.  Please feel free to call the Records Bureau for any questions, Records staff will be happy to answer questions or direct callers to the correct department.

Requests for Reports

One task that consumes significant PRT time is the reproduction of official police reports as requested by citizens, District Attorneys, private attorneys, law enforcement, and insurance companies.  Release of information from a police department triggers an elaborate matrix of both departmental and state regulations that specify exactly what information may be released, to whom, and under what circumstances.

PRT's must follow guidelines set forth by the "California Public Records Act" and adhere strictly to Government, Evidence, Labor and Civil codes when releasing reports.  A PRT will process written requests within ten working days or the requesting party will be notified by mail if the request cannot be fulfilled.

  • There is no charge for the report.  
  • Requests for reports can be accepted by mail, fax or in person. 
  • When requested in person, every effort will be made to release the information during the initial visit.  If this is not possible, reports will be mailed to the address listed on the application.   
  • The report may have redacted (blacked out) areas or missing pages.  Redactions are required by laws and policies that govern the release of police information.  Typically, property crimes will only indicate the damaged, lost or stolen articles and values for insurance company purposes to recover the loss.   The investigative portion of the report may not be released to protect the integrity of the investigation, especially if it could lead to apprehension of a responsible individual(s) in the future.
  • Police reports are not released on cases being prosecuted.  Arrested individuals and/or suspects may obtain reports through their legal representatives through the discovery and/or subpoena process.
Portions of crime reports are considered public records and may be released to the general public. Certain information, including telephone numbers, social security numbers and other identifying numbers, the names and addresses of victims of confidential crimes (including sex crimes, domestic violence, and stalking) the statements of involved parties, the identity of suspects who have not yet been arrested, and the analysis and conclusions of investigative personnel are exempt from public disclosure and will be redacted (blacked out) from reports released to the public.
Citizens Report Reques
CLEARS PRA pamphlet

Alarm Bureau

A new Alarm Permit application will need to be completed and returned to the Elk Grove Police Department. You may bring the application in to our service center during regular office hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.) or you may mail your application to:

Elk Grove Police Department
c/o Alarm Bureau
8400 Laguna Palms Way
Elk Grove, CA 95758 

Effective December 1, 2006, the Elk Grove Police Department began tracking and billing for false alarms.  Each year, alarm users are allowed two (2) free false alarms, with each false alarm thereafter alarm users will be billed consecutively.

New Alarm Permits must be filed with the Police Department within 15 days of installation/ activation.  Anyone with an alarm system in their home or business, whether it is monitored by an alarm company or "self" monitored, is required to have a valid Alarm Permit.

The Alarm Bureau will renew Alarm Permits every three (3) years.  There will be no renewal fee as long as the permit is renewed prior to it's expiration date.  The alarm user will receive expiration notification in time for renewal.

View the City's Alarm Ordinance

Alarm Fees

Residences/Businesses Burglary Panic/Robbery
a) First and Second False Alarms. No fee. No fee.
b) Third False Alarm $75 $150
c) Fourth False Alarm $100 $200
d) Fifth False Alarm $200 $250
e) Sixth and Subsequent False Alarms $250 $300

Multiple false alarms in one calendar day shall be counted as one alarm for the purpose of assessing fees.

If you have any questions, or require more information, please contact the Alarm Bureau at (916) 478-8155.

How Can I Contest a Traffic Citation?

A person who receives a traffic citation may contest it by going to the court he/she is cited to (listed on the citation) and posting bail (paying the amount of the citation). After the person has posted bail, the court clerk will assign a court date. On the specified date, the person will be able to plead his/her case before a judge and question the officer. If the judge rules in the person's favor, the bail they posted will be refunded. Find complete information at the Superior Court Traffic webpage.

In Sacramento, you may also contact:

Carol Miller Justice Center
301 Bicentennial Circle
Sacramento, CA 95826 (map it)
Telephone: (916) 875-7800
Hours: 8:30 - 4:00 p.m. Monday through Friday (excluding court holidays)

Parking Unit

Parking citations are most commonly issued for vehicles parked in red zones, posted "No Parking" areas and for not displaying a placard in a handicap zone. Please park only in legal locations.

Citizens may pay parking fines in person at the Police Department Service Center, or by mailing fees to:

Elk Grove Police Department
C/O Parking Citation Desk
8400 Laguna Palms
Elk Grove, CA  95758

Failure to Pay a Parking Penalty

Failure to respond to a citation within 21 days may result in one or more of the items listed below:

  1. A $10.00 penalty;
  2. Doubling the parking penalty:
  3. Notification being forwarded to the Department of Motor Vehicles (DMV); and
  4. DMV refusals to register or re-register the vehicle until all outstanding parking penalties have been paid in full.

Warning: A vehicle may be immobilized in accordance with Section 22651.7 or impounded in accordance with Section 22651 California Vehicle Code if found to have been issued five or more citations to which the owner or person in control of the vehicle has not responded. Towing, storage and immobilization fees must be paid by the vehicle owner or person in control of the vehicle.